Wednesday, June 10, 2020

Relief Fund Portal for Medicaid Providers Launches

On June 10, the U.S. Department of Health and Human Services (HHS) launched a web application portal for Medicaid providers other than SNF Medicaid providers. SNF Medicaid-only providers already should have received a Medicaid Allocation or will receive payments over the course of the week. The new Provider Relief Fund Payment Portal will initially be used for new submissions from Medicaid and Children’s Health Insurance Program (CHIP) providers seeking payments under the Provider Relief Fund including assisted living communities, ICFs/IID, and home and community-based providers.

HHS also as prepared instructions on how to complete the Medicaid Distribution and a downloadable PDF of the application. The latter should be used a worksheet in conjunction with the instructions before entering data into the web portal. Ensuring accuracy of web portal data entry is important because once an application is submitted, it may not be modified.

Of note, the new Provider Relief Fund Payment Portal also may be used by providers who did not receive payments under the previous General Distribution, including those providers who bill Medicaid and CHIP (e.g., pediatricians, long-term care and behavioral health providers.). For example, providers who engaged in a change in ownership and who also had Medicaid revenue during a specified period (see FAQ summary) may use the Payment Portal to request funds.

To view a summary of FAQs pertaining to the new Payment Portal as well as other June 10 FAQ updates highlights, read more from our blog post. Of note, HHS discusses use of funds for longer term expenses and lost revenue in its updated FAQs.

If you have questions about CARES Act Provider Relief Fund awards, please contact the Fund Hotline at (866) 569-3522; for TTY dial 711. Use of the Hotline is the most expeditious way address questions. HHS will not respond to provider-specific questions.

Please email for additional questions, or visit for more information.

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