Wednesday, September 11, 2019

Webinar: Conflict Resolution

Conflict Resolution 
September 17, 2019
3:00 PM- 4:00 PM EST

Please join us for the next American Assisted Living Nursing Association (AALNA)/National Center for Assisted Living (NCAL) Caring Together Webinar on conflict resolution. Workforce challenges is one of the top issues identified by long term care providers. Conflict can be hard to deal with and address but is necessary to reduce staff turnover and improve retention. The presenter will clarify why conflicts arise in the workplace, types and sources of conflict in all long term care settings. Attendees will learn about the stages and impact of conflict. The presenter will share practical tools on how to manage and resolve conflict. This webinar is not only for nurses but appropriate for all employees interested in obtaining practical tools for dealing with conflict. This webinar is a member benefit for AALNA and AHCA/NCAL members. Attendees should sign-up prior to the webinar using this link.

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