Wednesday, July 17, 2019

Root Cause Analysis Advice from HealthCap®

Dave Kyllo

A recent edition of Angie’s Blog from HealthCap focuses on the effectiveness of the Fishbone Diagram as a tool in conducting root cause analyses. Angie’s Blog is a regular source of news and information about reducing risk from HealthCap Director of Risk Management Angie Szumlinksi.  She explains in her posting how fishbone diagrams are used to graphically display potential causes of a problem in the analysis phase of an event investigation.
To find more information like this, check out the Resource and Education Center on the HealthCap website. There you will find education (including ANCC-approved sessions), manuals, best practices and policies. 
HealthCap is endorsed by AHCA/NCAL and is the premier program solely dedicated to providing liability insurance to senior care communities.  One of the reasons HealthCap gets such great results is its focus on quality care as the foundation of good risk management practices.  HealthCap clients have the fewest liability claims in the industry and HealthCap settles claims for approximately one-half the industry average. 

HealthCap is owned and governed by the senior care providers insured by HealthCap.  AHCA/NCAL members get a bonus advantage by always receiving a 10% discount on their HealthCap premiums.
HealthCap clients also receive:
  • Risk management services that make a financial difference
  • An annual on-site risk consult
  • Unlimited telephone support
  • Accredited in-service education
For more information about HealthCap, contact Peter Feeney at

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