Scott Tittle
As the executive director of the National Center for Assisted Living, I’m constantly visiting our state affiliates and member companies across the country. Touring assisted living communities is one of my favorite things while I’m out on the road. Seeing how providers are innovating senior care down to the finest details is truly inspiring. But most invigorating is the ability to talk one-on-one with direct caregivers.
You’ll hear a consistent phrase among assisted living staff, “They’re like my family.” This comes from staff at every level; from administrators to housekeeping and maintenance.
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