Tuesday, June 28, 2016

CoreQ and LTC Trend Tracker


Vendors can now upload their CoreQ data in LTC Trend Tracker! CoreQ is our new customer satisfaction measure that allows consistent measurement of satisfaction across all long term care settings and allows members to track their progress on our Quality Initiative customer satisfaction goal. CoreQ has been independently tested as a valid and reliable measure.

Ask your customer satisfaction vendor to add CoreQ to your resident and family satisfaction surveys. Once your vendor has uploaded your CoreQ data you can login to LTC Trend Tracker to benchmark your community to your peers.
If you have any questions, please email help@ltctrendtracker.com for assistance.

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