Wednesday, August 20, 2014

2014 Gold-Excellence in Quality Award Recipients Announced

Courtney Bishnoi and Andrea Todd


On Monday, the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) announced the six care centers that have earned a 2014 Gold – Excellence in Quality Award. The award is the final of three distinct awards possible through the National Quality Award Program presented by AHCA/NCAL. The competitive award program recognizes centers across the nation that meet rigorous standards and serve as models of excellence in providing high-quality long term care.

Click here for the names of the six 2014 Gold – Excellence in Quality Award recipients.

The Gold – Excellence in Quality Award is the most prestigious of the program. It requires care centers to previously achieve both the Bronze – Commitment to Quality and Silver – Achievement in Quality awards and adheres to the rigorous criteria outlined in the Baldrige Performance Excellence Program. The Gold Award is designed to elicit best practices from recipients in the areas of leadership, strategic planning, customer focus, process management and results. Since the inception of the National Quality Award Program in 1996, only 24 care centers have achieved this level of quality recognition.

AHCA/NCAL previously announced the Bronze – Commitment to Quality and the Silver – Achievement in Quality recipients in May and June of this year. The recipient centers will be honored during the AHCA/NCAL’s 65th Annual Convention and Exposition, October 5-8, 2014, in Washington, D.C.

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