Wednesday, June 11, 2014

The Power of Top-Notch Staff

Bill Myers

The power of small acts of recognition isn’t lost on sector leaders as they work to cut down on preventable hospital readmissions, according to this month’s cover story. To no one’s surprise, the evidence shows that a well-trained staff can make all the difference in keeping those ambulances in the garage. That’s why visionary providers are already ahead of the readmissions curve: They’ve focused on building, and keeping, top-notch staff.

In Focus on Caregiving, author Lori Shibinette makes the case that new check-the-box EMR technology doesn’t supplant the need for narrative nurses’ notes. A nurse’s description of actual patient care is not only necessary for the next shift, it could be the only documentation a center has in the event of a lawsuit.

And, in a special feature, nurse assessment coordination expert Betty MacLaughlin Frandsen explains the intricacies of new CMS rules on when and how facilities can appeal for an independent informal dispute resolution.

Finally, June is the month when we compile our annual list of the Top 50 Largest Nursing Home Companies and the Top 40 Largest Assisted Living Companies. Significant this year is Brookdale Senior Living regaining its longtime No. 1 largest spot in the Top 40 list, having lost it briefly to Emeritus Senior Living in 2013.

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