Wednesday, March 26, 2014

The Key to the Quality Initiative - Staff Stability

Marguerite McLaughlin

As providers turn their attention to achieving gains in safely reducing hospital readmission and reducing the use of antipsychotic medications, they often run into a Plexiglas barrier - staff stability. That’s right! Many times, centers find that in order to achieve the AHCA Quality Initiative goals they must take a hard look at staffing. Staff stability is the bedrock of great care. Staff stability is the launch pad that lifts centers into more creative and advanced care. Without staff stability centers find themselves constantly putting out fires, struggling just to keep the day-to-day operations moving, and frequently find all of their time caught up in a vicious cycle.

To help take some of the guesswork out of where to begin and which tools to use to solve this blight, the AHCA Workforce Committee worked intently to produce some of the most outstanding tools in the profession. The "4 Key Strategies to Retain New Hires and Reduce Employee Turnover" toolkit is exclusive to AHCA members (password protected) and packaged into well, 4 key strategies:
  1. Strategy 1: Interviewing New Candidates - Employee Participation,
  2. Strategy 2: Behavioral Based Interview Questions, 
  3. Strategy 3: Performing 30-60-90 Day Review, and
  4. Strategy 4: Walkabouts/Rounding on Direct Reports.
You will find these tools to be an enormous support. Even if you have tamed the staff stability tiger, they can be a great refresher.

Along with the toolkit is a helpful guide for leaders that can be shared with members of the leadership team. There’s also a cost of turnover calculator (an Excel file), and a webinar that can put you well on your way to staff stability.

All of these resources are exclusive to AHCA members (require login and password) and can be found on the Staff Stability page of the Quality Initiative website.

Save money! Save time! Maximize the benefit of being an AHCA member by using professional tools created by experts and colleagues.

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