Monday, July 29, 2013

An Unstoppable Duo

Vivian and Mary Tellis-Nayak named 2013 Mary K. Ousley Champions of Quality

One glance at the work history of Vivian and Mary Tellis-Nayak says it all:  These two individuals are a force in quality care.

It came as no surprise to colleagues and friends that AHCA named Vivian and Mary the 2013 Mary K. Ousley Champions of Quality. Vivian, who commonly goes by his nickname of “V.”, and Mary have spent the greater portion of their lives advancing quality care in various ways, be it through research, clinical practice or advocacy for direct care workers.

“When considered alone, both Vivian and Mary have impacted this profession in innumerable ways,” said Mary Ousley, AHCA Quality Chair and namesake of the award, in a press release. “But when you think about these two people as a combined force of positive change, it is astonishing how much they have guided the advancement of quality and research in long term care. I cannot think of two more deserving people than Vivian and Mary for this award.”

V., a renowned long term care researcher, quantitatively proved that Directors of Nursing (DoNs) and Nursing Home Administrators (NHAs) are directly related to skilled nursing care center quality performance. He also provided the first quantitative proof that quality in skilled nursing centers has a positive impact on financial revenue and that DoN and NHA turnover are the single best predictors of poor quality and revenues.

Mary, a nurse by trade, has focused the majority of her professional career on promoting the importance, role, and function of certified nursing assistants (CNAs) and other direct caregivers. She authored several groundbreaking sets of standards for dementia care units, sub-acute care, and person-centered care. Mary continues to advocate nationally on the topics of quality, long term care leadership, and performance improvement.

Throughout their careers, V. and Mary have blended their areas of expertise to provide a multitude of widely used and well-regarded surveys, leadership tools, and quality resources that focus on the importance of high-quality caregiving on overall performance. The couple has also been heavily involved with MyInnerView by National Research Corporation, for whom the couple continues to work.

For their accomplishments in advancing excellence in quality care, V. and Mary will be honored at the 64th Annual AHCA/NCALConvention and Expo. For more information on the Tellis-Nayaks and the Mary K. Ousley Champion of Quality award, read the full press release.

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