Wednesday, February 27, 2013

Beyond Baldrige

For hundreds of facilities across the country, February 28 is a very important day. Sure, it wraps up another calendar month - but more importantly, it's the close of the 2013 National Quality Awards application period. Right now, administrators, caregivers, directors of nursing, and other staff are tidying up their applications, prepping their submissions, and getting ready to meet tomorrow's 8pm EST deadline.

But why? Why are so many facilities focused on achieving a National Quality Award? What does it mean and where does it come from?

In short, the National Quality Awards program helps facilities take a three-level approach to achieving superior quality in their buildings. It starts with a Bronze Award, and then progresses to Silver, and finally the competitive Gold Quality Award. But these levels are not just determined out of thin air.

The backbone of the National Quality Award Program is the Baldrige Performance Excellence Program. The Baldrige Program's mission is "To improve the competitiveness and performance of U.S. organizations for the benefit of all U.S. residents."  So, when it comes to health care, AHCA/NCAL have adapted the Baldrige criteria to a new set that enables facilities to grow their business performance in the health care sector.

Why the Baldrige program? Well, the program provides a bevvy of resources, and it has a proven track record of growing both revenue and jobs in organizations who follow the performance excellence criteria.

Still not sure of the value of the Baldrige program?  Take it from the mouths of CEOs of Baldrige Award-winning organizations in this YouTube channel.

For more info on the AHCA/NCAL National Quality Awards program, visit our website.

No comments:

Post a Comment