Wednesday, December 12, 2012

New Quality Resources!

This post is part of the AHCA/NCAL Quality Initiative Quarterly Update - Fourth Quarter 2012.

 Tracking Hospitalizations in Real Time

Visit the Advancing Excellence website to access the newly-released Safely Reducing Hospitalizations Tracking Tool! Use this Excel-based tool, derived from the pen-and-paper tracking log that is part of the INTERACT program, to establish your organization’s baseline, set a target, and then track 30-day readmissions, hospital admissions, ER visits and hospital transfers resulting in observation stays.

Management Resources to Enhance Organizational Performance

Learn what it takes to make an organization great. The AHCA/NCAL Management Series is a new educational resource for all members - a sequence of webinars designed to offer long term care leaders new insights into key management elements for success.

Taught by teams of nationally-recognized authorities in organizational excellence from within and outside the long term care profession, this series reflects the very best of management practice.

The series can serve as a team-building experience for your staff and help you achieve the AHCA/NCAL Quality Initiative goals. Individual webinars focus on topics including workforce, customer satisfaction, data management, operations and others integral to success in all four goals. Each webinar also links directly to the AHCA/NCAL National Quality Award Program criteria and will be a helpful resource for members engaged in preparing award applications.

Build a Committed and Motivated Workforce

The new staff satisfaction guide from AHCA/NCAL provides practical ways (a lot of them free) leaders can address the most important factors that drive staff satisfaction. Implementing just a few of these could increase your customer satisfaction and business outcomes.

ASSISTED LIVING: Safely Reducing Hospital Readmissions

With approval from the developers of INTERACT, the nurses on NCAL’s Quality Committee and the AALNA Board have revised the INTERACT SBAR and Stop and Watch tools for assisted living, including adding in an SBAR for AL Caregivers and an SBAR for AL Nurses. Check out these tools to help you meet the Quality Initiative Goal of safely reducing hospital readmissions:

'Tis the Season: Review Goals, Set Targets

This post is part of the AHCA/NCAL Quality Initiative Quarterly Update - Fourth Quarter 2012.  

Many organizations are preparing for year-end Quality Assurance (QA) meetings and the process of setting 2013 QA targets. Yearly goal-setting sessions provide your team with a clear direction and a focus on outcome-driven results.

That’s why AHCA and NCAL each set measurable targets with the Quality Initiative.

Quality improvement research shows that organizations that set clear and specific targets are more likely to achieve their desired results.

The first step in this process is to look at 2012 data and trends. What goals did you set for 2012? Were you successful in achieving them? Did you take on any unplanned projects or new programs? How did they affect your results? Data is critical to measure progress on your goals. Facilities have access to many reports, such as financial, Quality Improvement (QI), Quality Measures (QM), resident and staff satisfaction surveys, turnover reports, grievance logs and risk management logs to list a few.

As you review your data, some key questions to ask are:
  • Did these trends or results have a negative or positive affect?
  • What type of correlations can we see?
  • Did we accomplish all of the goals? Which goals did we not hit and why?
  • What were the barriers to reaching these targets?
After you have reviewed your trends for 2012, determine which items you want to carry over to 2013, and what new priorities you want to set. Establish new goals for 2013 using the same data sources that you used in the 2012 review. Consider all aspects of care and services, not just clinical outcomes. Setting goals that will challenge your team but are realistically achievable is vital to success. Each goal that you set should be time-specific and measureable.

To start the process, consider:
  • What targets did we miss in 2012 that we want to reach in 2013?
  • Which successes from 2012 do we want to build on and be sure to sustain in 2013?
  • What are our most critical opportunities for improvement?
  • What data are we going to use for trending? QI reports? QM Reports? Logs?
  • Why are these goals important to us as an organization?
  • How are we going to measure our progress on these goals?
There are many free resources that can assist during your goal setting sessions.
  • SMART goal worksheets assist in setting realistic goals
  • PDSA work sheets outline the process for each goal and provide a frame work. This can also be a good tool to use during the review process.
  • LTC Trend Tracker (a free AHCA member benefit) provides up to 12 years of historical data for trending purposes.
  • Advancing Excellence provides numerous data collection and tracking tools that will help you monitor progress in real time, as well as resources to facilitate your quality improvement activities in areas tied to both organizational and clinical goals.
Now that you have reviewed 2012 and prepared for 2013, make sure you have plans in place to achieve buy-in and review progress regularly. Make sure the goals your team set are visible and understood by everyone in the organization. Keep them front and center to ensure a shared and continued focus. Make this the first agenda item in each of your 2013 QA meetings. This will allow the team to stay on track during the year and provides a plan for each of your 2013 meetings.

To enhance your organization’s ability to achieve the best possible results, set realistic and SMART goals, use data to determine trends, and look at all aspects of your care and services during your goal planning session.

What goals will you set in 2013?

Wednesday, December 5, 2012

“Fiscal Cliff Bungee Jumping”

The title of the post is the phrase uttered by former Gov. Tim Pawlenty of Minnesota during a Bloomberg Government briefing this morning: “Downsizing the Deficit.” Senators Mark Warner, Bob Corker and Representative Chris Von Hollen joined Gov. Pawlenty in analyzing the fiscal cliff and they all touched on the effect it will have on the profession.

Lawmakers continue to negotiate to avoid the fiscal cliff which will take place at the beginning of the year if we reach no compromise. All eyes fall to Speaker Boehner and President Obama to negotiate a deal. AHCA has run a series of ads to ask Congress to stop the sequester/fiscal cliff and avoid a 2% across the board Medicare cut for providers.

Sen. Corker lamented that the president, “has to do something with entitlement reform.”

Rep. Van Hollen stressed that we must have a “different approach to Medicare” indicating that the focus should fall on the “value of care rather than the volume of care.”

Gov. Pawlenty echoed those sentiments by referencing “valued added payments.”

And Sen. Warner concluded with what everyone thought, “A real deal would do more for growth than anything else.”

And it’s all a question of political will. AHCA stands ready to help achieve compromise that does not threaten America’s nursing homes and we continually need to call on you as members to be part of that effort.

All on the panel hedged odds at not falling off the cliff as better than 50 percent. What do you think?

Tuesday, November 13, 2012

Aid in the Recovery

In the wake of Hurricane Sandy, our New Jersey and New York affiliates have established foundations to support those long term employees whose lives have been impacted significantly by Hurricane Sandy.

Countless homes have been destroyed or washed out to sea, and thousands of people have been forced into shelters or to live without power for prolonged periods. Some of these people are the dedicated employees of New Jersey and New York's long term care facilities.

And just like our first responder heroes, some of these employees have been more focused on the wellbeing of others, especially their residents, than their own situations.

Honor our care heroes by making a donation to either or both of these relief funds today:

Your generous donations go directly to those in need.

Wednesday, November 7, 2012

It’s Over! So What’s Next?

Doug Mills/The New York Times
It’s Wednesday, November 7th and finally, we know who our next president and our members of Congress will be (most of us, anyway). The campaign commercials are being taken off the air, the yard signs are being pulled out, and candidates around the country are either celebrating their victories or licking their wounds.

After countless hours and billions of dollars spent, we’re pretty much exactly where we were before: with President Obama in the White House, a Republican-controlled House and a Democratic majority in the Senate.

(Read AHCA/NCAL’s response on the election results)

This isn’t to say individual races don’t matter, that the gains made by the Democrats in the Senate aren’t important, or that the races yet to be decided in the House shouldn’t continue to be monitored. But in terms of dynamics, we have to wonder how much will truly change after this year’s election? Will the two parties be able to find compromise, or will they remain as gridlocked and as partisan as ever?

It’s the question we ask ourselves as we look at the next big issue that’s just around the corner: the fiscal cliff.

Before the end of the year, Congress must decide whether to let the Bush tax cuts expire and possibly prevent sequestration from taking effect. (Sequestration includes a 2% across-the-board cut to Medicare providers, including skilled nursing.) At the same time, the legislative body considers whether to address the Medicare Sustainable Growth Rate (SGR) to prevent overwhelming cuts to doctors, or what’s known as the doc-fix.

Both of these “to-do” items have the potential to have an enormous effect on funding for skilled nursing care. Congress will be looking for areas to pay for these policies, and even as SNFs have already been cut by billions of dollars in recent years, the profession could be targeted again.

(Be ready to let your Member of Congress know cuts to skilled nursing care are not the answer.)

But will the Lame Duck Congress address these issues, or leave them for another day and the new Congress? Will either party work with the other to find responsible solutions to our budget crisis, or stick to their political ideologues?

While candidates are waking up to a new perspective on the next four years, in virtually every congressional district around the country, millions of seniors and individuals with disabilities are waking up in a skilled nursing center. And millions of employees are waking up to go to work at skilled nursing center. Many of them aren’t focused on exit polls or political analysis; they’re interested in receiving or providing high quality care to make it through the day.

That’s why we have to care: so that seniors can receive their rehab and go home, so that nurses can become family members to residents with no family left. We have to ensure budget compromises don’t compromise the care our residents need.

Tuesday, November 6, 2012

Imagine the Posters

Hey Providers:

Think your quality of care is all that? Your colleagues want to know how you did it!

Take part in AHCA/NCAL’s poster session at the 2013 Quality Symposium.

We’re looking for providers who have been successful in:
  • safely reducing hospital readmissions;
  • safely reducing off-label antipsychotic drug use;
  • reducing staff turnover; or
  • improving customer satisfaction
(Sound familiar?)

Posters will be presented at the AHCA/NCAL Quality Symposium held from February 11-13, 2013, in San Antonio, TX.

Apply for the poster session by November 16th. And while you’re at it, register for the 5th annual Quality Symposium.

Don’t be shy! We know you’ve got the stuff.

(But if you have any questions, contact

Tuesday, October 23, 2012

Take A Look Around You

By: Meg LaPorte, Managing Editor
Provider Magazine

The longer I work in this profession, the more I realize what an astonishing amount of work, dedication, and compassion goes into caring for nursing home residents. Having been in the field for nearly a decade, I have come to realize that those who have chosen long term and post-acute care as the venue for their career path are nothing short of amazing people.

Even more amazing are those who possess the ability to motivate this already motivated group. Such individuals should be acknowledged in a special way.

That’s why we’ve launched our new feature, 20 To Watch, the purpose of which is to recognize some folks in this profession who have demonstrated great potential and leadership skills, from nurses and CNAs, to socials workers, administrators, activity directors, and beyond.

The selected individuals will be profiled in the December, January, and February issues of the magazine, and a page on the Provider website will be dedicated to the feature.

We have already received some fantastic nominations, but we would like to get a few more. So please help us by taking a look around your office, your building, your facility, or even your home—do you work with, live with, or know of someone who has both the compassion and the vision to make a lasting impact in the field?

If so, send me a message or drop me a line. Just don’t drop the ball on this opportunity—as it is an excellent way to recognize someone who deserves acknowledgement and appreciation.
The deadline is THIS FRIDAY, Oct. 26. For more details, visit the 20 to Watch website.

Friday, October 19, 2012

Social Media Awards iPad to One Lucky Member

In an earlier post, we advertised a social media competition during Convention and announced an iPad winner yesterday via this short video. The competition promted attendees to share their experiences with each other in real time as the Convention progressed. Each day featured several opportunities to post on Twitter or Facebook. The Expo, speakers, education sessions were all topics being gabbed about in our biggest Convention for social media yet. The iPad goes to Kellie Green Jimerson who works at a member facility in Iowa. When we called to let her know the news she told us that she’d never “twittered” before.

Help us spread the social media bug by promoting on your various channels. We want more people like Kellie to join the conversation. Being active in social media allows AHCA/NCAL to have more direct conversations with members about what’s going on in your daily work with successes and challenges. It also serves as an excellent tool to advocate on behalf of the profession when legislative contests and other battles approach. So why wait? Like us on Facebook and follow us on Twitter and you just might find yourself winning an iPad as well!

Thursday, October 18, 2012

Time is On Your Side

Now that the AHCA/NCAL staff is fully recovered from celebrating more than 450 National Quality Award recipients at our amazing 63rd Annual Convention & Expo (thanks to all of you who attended!), it’s time to shift focus to the coming year. 2013 is set to be another busy, quality-driven year for LTC providers. AHCA/NCAL set some pretty high standards in 2012 – but next year, we know our providers will be even stronger.

We’re already seeing members commit to quality by submitting their Intent to Apply for a 2013 National Quality Award. Don’t miss your chance to take advantages of cost-savings and additional resources – submit your Intent to Apply today!

 The deadline for Bronze, Silver and Gold applicants to submit the $75 Intent to Apply payment is November 1, 2012. Applicants who submit the Intent to Apply will pay $200 less at each award level. In addition, Quality Award staff provides regular communication about deadline reminders, tips for applying for the awards, and additional resources to applicants who submit the Intent to Apply.

Part of what makes a successful year is proper planning, time management, and goal setting. To help make 2013 your best year ever, take note of the must-hit deadlines for the AHCA/NCAL National Quality Award Program:

2013 Program Deadlines
  • Intent to Apply Deadline: November 1, 2012 at 8 p.m. EST
  • Bronze Application and Fee Deadline: January 31, 2013 at 8 p.m. EST
  • Silver and Gold Application and Fee Deadline: February 28, 2013 at 8 p.m. EST
Interested in the AHCA/NCAL Quality Award program, but need to know more? Check out the Quality Award website and educational resources below:
Quality Award Program Resources:
  • The Bronze application packet for SNF & ID Providers is available here
  • The Bronze application packet for Assisted Living providers is available here
  • The Silver application packet is available here
  • The Gold application packet is available here
  • The Bronze Criteria Series is a sequential series of videos, or seminars, that address each of the twenty Bronze Criteria. To check out this series; please download the Bronze Viewing Guide

Wednesday, October 17, 2012

Health Care: Vice Presidential Debate & Second Presidential Debate


Vice President Joe Biden and Congressman Paul Ryan faced off at the sole Vice Presidential Debate on October 11 in Danville, Kentucky. Biden and Ryan have openly and repeatedly chastised one another’s reform plans, particularly those concerning Medicare and Medicaid. Many anticipated an aggressive debate between the two men vying for the second-highest seat in the land, but what ultimately ensued was perhaps less informative and more diverting.

Ryan highlighted a persistent claim that has become a hallmark of the Romney/Ryan camp. “Obamacare takes $716 billion from Medicare to spend on Obamacare. Even their own chief actuary at Medicare backs this up. He says you can’t spend the same dollar twice. You can’t claim that this money goes to Medicare and Obamacare.”

Ryan’s emphasis on competition and offering choices to Americans echoed his running mate’s statements in the first Presidential Debate two weeks earlier.

“They got caught with their hands in the cookie jar, turning Medicare into a piggybank for Obamacare,” Ryan continued. “Their own actuary from the administration came to Congress and said one out of six hospitals and nursing homes are going to go out of business as a result of this.”

In an evidently hostile exchange, Biden accused Republicans of halting Democratic efforts to enhance Medicare.

“If [Republicans] just allowed Medicare to bargain for the cost of drugs like Medicaid can, that would save $156 billion right off the bat,” Biden said.

“And it would deny seniors choices,” Ryan interjected.

“Seniors are not denied,” Biden interrupted. He glanced into the camera to directly appeal to viewers. “Look, folks, all you seniors out there, have you been denied choices? Have you lost Medicare Advantage?”

“Because it’s working well right now,” Ryan haughtily retorted.

Moderator Martha Raddatz probed Biden asking if he would be willing to compromise and, like Ryan, support slowly raising the Medicare eligibility age, if it were proven to alleviate the greater issue at hand.

Biden immediately launched into a historical narrative of his time spent with President Reagan and Former Speaker of the House Tip O’Neill (D-Mass.) reforming Social Security. As he has continually stated throughout this election cycle, Biden said that Romney and Ryan wished to transform Medicare into a voucher program.

“A voucher is you go to your mailbox, get a check, and buy something,” Ryan countered. “Nobody's proposing that.”


The second Presidential Debate, held on October 16 in Hempstead, NY contained nary a mention of the key issues directly affecting American seniors—Medicare, Medicaid, Social Security, and Obamacare.

President Obama spoke in general terms. “The choice in this election is going to be whose promises are going to be more likely to help you in your life… making sure that you are getting a good-paying job, making sure that Medicare and Social Security will be there for you.”

Governor Romney pushed back and said, “[The] record shows [that President Obama] just hasn’t been able to cut the deficit, to put in place reforms for Medicare and Social Security to preserve them, to get us the rising incomes we need.”


How did you think the Presidential and Vice Presidential candidates performed in their latest debates? Let us know, and be sure to check back in with our coverage of the third and final Presidential Debate to be held in Boca Raton, Florida on October 22.

Tuesday, October 9, 2012

Q Marks the Spot

Enjoying those Ed Sessions? New this year - Quality has a track. Look for the Q so that you don’t miss a beat. Here are a few sessions both Quality and otherwise that you might want to check out. And here’s to another great day in Tampa:

Tuesday, October 9

Wednesday, October 10

Monday, October 8, 2012

The Monday Report

At the 63rd Annual Convention & Expo, AHCA/NCAL is running on all cylinders! After the close of Day 1, attendees have had a taste of all the excitement this week offers. This morning, we were wowed with the vocal charms of HBO star Dominic Chianese, the founder of the Joy Through Art program. Our leadership reflected on this past year -- our successes and our challenges -- and gave us a perspective on what to expect in the coming months.

The Expo Hall was the place to be this afternoon as our exhibitors and vendors filled the room with energy, ideas, and innovation. It's a one-stop-shop for all of your needs for products and services to have the best quality care possible in your facilities. Need help navigating your way?  Download the AHCA/NCAL Convention & Expo App today to find the most up-to-date floor layout!

Alive Inside

At the 63rd Annual AHCA/NCAL Convention & Expo, attendees were offered a special screening of Alive Inside, a documentary that brings special understanding to treating individuals with Alzheimer’s and dementia. Alive Inside follows one social worker, Dan Cohen, who finds a unprecedented connection between technology – a simple iPod music player – and residents. The residents come alive listening to their music remembering their youth, their passions, and their identity.

The screening also provided an opportunity to talk about traditional and non-traditional treatment of Alzheimer's and dementia in the long term care setting. Ed McMahon, PhD, National Director of Alzheimer's Care/Quality of Life for Golden Living, moderated the session and the post-screening discussion.

To learn more about Alive Inside and its partner non-profit organization, Music and Memory, please visit the website.

Thursday, October 4, 2012

Health Care: First Presidential Debate

In last night’s first of three Presidential Debates, President Obama and Governor Romney met in Denver, Col. to discuss domestic policy and lay out their maps for the future. Not surprisingly, health care reform dominated a good portion of the evening’s talking points. Here’s the breakdown of the presidential nominees’ stances on Medicare and Medicaid:


President Obama

President Obama plainly dismissed a voucher-based Medicare system.

“The voucher wouldn't necessarily keep up with health care inflation, it was estimated that this would cost the average senior about $6,000 a year,” Obama said. “Now, in fairness, what Governor Romney has now said is he'll maintain traditional Medicare alongside it. But there's still a problem, because what happens is, those insurance companies are pretty clever at figuring out who are the younger and healthier seniors. They recruit them, leaving the older, sicker seniors in Medicare. And every health care economist that looks at it says, over time, what'll happen is the traditional Medicare system will collapse.”

Obama claimed that if Romney were elected and repealed Obamacare as he has vowed, seniors would automatically be slapped with an additional $600 in prescription care cost hikes and experience a rise in copay prices.

“The primary beneficiary of that [Obamacare] repeal is insurance companies that are estimated to gain billions of dollars back when they aren’t making seniors any healthier,” Obama concluded.

Governor Romney

Regarding Medicare, Governor Romney began by assuring the audience that neither he nor Obama supported instilling changes that would affect those of retirement age or beyond; after a few moments, he retracted his claim:

“In fact, I was wrong when I said the President isn’t proposing any changes for current retirees. In fact he is on Medicare. On Social Security he’s not. But on Medicare, for current retirees, he’s cutting $716 billion from the program. Now, he says by not overpaying hospitals and providers. Actually just going to them and saying, ‘We’re going to reduce the rates you get paid across the board, everybody’s going to get a lower rate.’ That’s not just going after places where there’s abuse. That’s saying we’re cutting the rates. Some 15 percent of hospitals and nursing homes say they won’t take anymore Medicare patients under that scenario. We also have 50 percent of doctors who say they won’t take more Medicare patients. This—we have 4 million people on Medicare Advantage that will lose Medicare Advantage because of those $716 billion in cuts. I can’t understand how you can cut Medicare $716 billion for current recipients of Medicare.”

Governor Romney’s Medicare plan is commonly equated to a voucher system by the Obama camp. When asked directly whether or not he supported vouchers, Romney replied, “What I support is no change for current retirees and near-retirees to Medicare and the President supports taking $716 billion out of that program.” He then stressed the significance of American’s ability to choose between “at least two plans”—traditional Medicare or a private plan.

“This is an idea that's been around a long time, which is saying—hey, let's see if we can't get competition into the Medicare world so that people can get the choice of different plans at lower cost, better quality,” Romney said. “I believe in competition.”

He addressed the imperativeness of bipartisan legislation, and highlighted that his running mate, Vice Presidential Nominee Rep. Paul Ryan (R- Wis.) worked with Senator Ron Wyden (D- Ore.) to co-author the December 2011 “Choices to Strengthen Medicare and Health Security for All: Bipartisan Options for the Future” bill.

Finally, Romney took aim at not only Obamacare’s hefty price tag, but also its structural shortcomings that has some Americans feeling that their insurance choices are being repressed under the bill, and that their personal freedoms may be under attack. 


President Obama

President Obama breached the topic of the Bowles-Simpson proposal penned by co-chairs of Obama’s National Commission on Fiscal Responsibility and Reform (NCFRR), Alan Simpson (R- Wyo.) and Erskine Bowles (D-NC). Despite the strong opposing opinions in the bipartisan group of which Rep. Paul Ryan was also a member, the commission crafted and presented a comprehensive Dec. 1 2010 proposal entitled “The Moment of Truth: Report of the National Commission on Fiscal Responsibility and Reform." Ultimately rejected in the Senate, Bowles-Simpson was strangely voted down by six Republicans who were members of the NCFRR; Ryan was among them.

Regardless of the bill’s failure to pass into law, Obama stated that his administration’s effort to encourage bipartisan communication through the establishment of the NCFRR is good for America.

“This is a major difference that Governor Romney and I have,” he said. “When Governor Romney stood on a stage with other Republican candidates for the nomination, and he was asked, would you take $10 of spending cuts for just $1 of revenue, and he said no. Now, if you take such an unbalanced approach, then that means you are going to be gutting our investments in schools and education. It means that Governor Romney… [crosstalk] … talked about Medicaid and how we could send it back to the states, but effectively this means a 30 percent cut in the primary program we help for seniors who are in nursing homes, for kids who are with disabilities.”

President Obama repeatedly referenced his 30 percent cut in Medicaid claim throughout the rest of the segment.

Governor Romney

“I would like to take the Medicaid dollars that go to states and say to a state, you’re going to get what you got last year plus inflation—inflation—plus 1 percent,” Romney said. “And then you’re going to manage your care for your poor in the way you think best.”

Romney drew on his governorship experience to challenge the President’s stance.

“We can care for our own poor in so much better and more effective a way than having the federal government tell us how to care for our poor.”

States, Romney continued, should act as “laboratories of democracy,” and regain power via transference from the federal government. A state-based reliance will, according to Romney, put the power back into the hands of individuals, and the federal government will continue to act as an overhead monitor. He concluded, “If states get—gets in trouble, why, we could step in and see if we could find a way to help them.”

What's your take?

How do you think President Obama and Governor Romney tackled Medicare and Medicaid in the first debate? Let us know and be sure to check back in with us for full coverage of the first Vice Presidential Debate to be held in Danville, Kentucky on October 11.

Wednesday, October 3, 2012

Take on Tampa with Social Media & Win

Going to Tampa? Want to win a new iPad?

Get social and you just might win one from AHCA/NCAL! See the calendar of actions below and with each Tweet and Facebook post that you make, you’ll increase your chances of taking home the iPad. Still new to social media? Give it a try and you may just achieve social media guru status through your Convention practice and take home the iPad to boot. And remember, each action that you take on social media will make it easier for you to win.

After Convention, one lucky winner will be drawn from the names of those who participated. Now get out there and give it a try. Remember to post on our Facebook page and to Tweet with the official convention hash tag #LTCTampa to enter.

Thursday, 10/4/12

ReTweet on Twitter or like and comment about the contest on Facebook and you will obtain your first entry to win the iPad.

Friday, 10/5/12

Post on the Facebook page or on Twitter why they’re looking forward to in Tampa and receive an entry.

Saturday, 10/6/12

Post on the Facebook page or on Twitter what they’re packing for Tampa and you’ll receive an entry.

Sunday, 10/7/12

Post about your arrival, NCAL or DD Day.

Bonus for posting a picture from Tampa.

Monday, 10/8/12

Post your favorite quote from Keynote Jim Collins or a picture.

Or something you learned during an education session.

Or a picture from the Expo floor.

Tuesday, 10/9/12

Your favorite convention moment so far.

Or a picture from Hospitality Hops.

Wednesday, 10/10/12

Post a quote from Commander Mark Kelly.

Or your favorite song of the night from Smokey Robinson.

Jack Uldrich Leads NCAL into the Future

Attendees at this year’s NCAL Day get a double-dose of inspiring keynote speakers: Nina Easton will open this year's NCAL Day, and Jack Uldrich will wrap up the event. Uldrich is a renowned global futurist, scholar and business speaker. With a vision towards future business models, Uldrich assists companies and organizations in preparing for future trends, innovation, change management and leadership. He has served as an advisor to Fortune 1000 companies and continues to advise thousands across the nation as a guest expert, author and public speaker.

Uldrich’s has written several bestselling titles, including Jump the Curve: 50 Essential Strategies to Help Your Company Stay Ahead of Emerging Technologies; The Next Big Thing is Really Small: How Nanotechnology Will Change the Future of Your Business; and most recently, Foresight 2020: A Futurist Explores the Trends Transforming Tomorrow.

With his leadership, expertise and provocative ideas, Jack Uldrich will lead NCAL Day attendees into the future of business development and change. For more information on Jack Uldrich, visit his website at

Tuesday, October 2, 2012

Nina Easton Opens NCAL Day in Tampa with Keynote

Easton, a Washington columnist and senior editor for Fortune magazine, will dive into the political and economic whirlwind that serves as the backdrop for growing trends in assisted living. In addition to her columns, Easton regularly appears as a panelist on Fox News Sunday and Special Report making her ideal the ideal keynote to detail the temperature in Washington and beyond. She’s co-authored books such as Reagan's Ruling Class: Portraits of the President's Top 100 Officials, Gang of Five: Leaders at the Center of the Conservative Ascendancy and John F. Kerry: A Complete Biography by The Boston Globe Reporters Who Know Him Best. As a prolific journalist and author what would you like to hear from Easton? Don’t miss her opening kick-off of NCAL Day on Sunday, Oct. 7th.

Monday, October 1, 2012

A Day for Developmental Disabilities

Each year at its annual Convention, AHCA/NCAL dedicates an entire day to developmental disabilities. This year, “DD Day” will be held on Sunday, October 7th. The day is jam packed with a number of informative sessions focused on issues relevant to DD providers, including boosting worker morale, timely survey updates and preparation tips, and maintaining vocational opportunities.

One of the best things about DD Day this year is that participants will not only earn 6 CEUs, but they’ll also receive one year of FREE e-mail/phone consultations from Keynote Speaker, Dr. Tom Pomeranz. Dr. Tom Pomeranz is a nationally recognized authority, trainer, clinician and consultant in the field of services for people with disabilities. 
In his keynote address on Sunday, Dr. Pomeranz will offer information on how active treatment should be delivered to allow individuals with significant cognitive, physical and/or behavioral challenges to participate in all aspects of life, thereby having meaningful experiences. The maxim that “without a presence, there is no future” serves as the foundation for this session.

And don’t forget about the DD Hero of the Year Award presentation, where AHCA/NCAL will honor a true hero dedicated to improving the lives of those developmental individuals. That takes place on Wednesday, October 10th, during the Closing General Session.

DD Day is proudly sponsored by Mesa Vista, Inc. and the Utah Health Care Association. Not registered yet? Start here.

Friday, September 28, 2012

Are You Tweet Savvy? Come to our Tweet Up!

Join us in Tampa for a Tweet Up on Tuesday at 11:30am

Do you still say the Twitter? Do you think that following means walking behind someone? You’re not alone. Tampa will feature social media in a big way and we’re here to bring you up to speed. Even if you are just getting started or you’ve reached social media veteran status, come to this special “Tweet Up” to share your experiences and hear from others about their companies’ experiences in using social media in long term and post-acute care. Be sure to tweet your thoughts before and during the session using the hashtag #LTCTampa.

Claire Navaro from AHCA/NCAL’s public affairs staff will be on hand to lead the discussion. You’ll learn more about how to use social media to interact with the public. You can walk away with new tips on how to communicate and share events in your facilities and most importantly have fun doing it. If you can’t be there in person then please follow along by using the Convention hashtag: #LTCTampa.

If you are attending Convention, you can participate on Tuesday, October 9, at 11:30am in the Convention Expo Hall in the Meet Up room.