Wednesday, February 16, 2011

Symposium Set in San Antonio

February 16, 2011

Dr. Terry Holliday
Tomorrow kicks off the 3rd Annual Quality Symposium in San Antonio, Texas. Jam-packed full of education sessions and networking opportunities, it’s sure to be a hit for long term care professionals.

The composition of the sessions is largely based on the Malcolm Baldrige National Quality Program, which defines quality and performance excellence as a journey. Tracks include:
  • Leadership – which groups together the categories of leadership, strategic planning, and customer and market focus.
  • Results – which focuses on workforce focus, process management, and results; and
  • Information Systems – which highlights measurement, analysis and knowledge management.
You can read the full program including session descriptions on our website.

Attendees will hear from real-life Baldrige award recipients during the keynote addresses. Terry Holiday, PhD and Commissioner of the Kentucky Department of Education, will speak on Thursday, February 17th. In addition to a number of quality achievements, Dr. Holliday led the Iredell-Statesville school district to receive the 2008 Malcolm Baldrige National Quality Award. His earlier work as a school administrator led to the closing of achievement gaps and marked improvement in graduation rates and other student achievement measures. AHCA/NCAL is giving away a copy of Dr. Holliday’s book - Running All the Red Lights: A Journey of System-Wide Educational Reform – to every attendee.

On Friday, February 18th, Priscilla Nuwash will speak about quality in the health sector. During her tenure as Director of Quality Improvement, Poudre Valley Health System received the 2008 Baldrige National Quality Award for Health Care. She currently serves as an Alumni Examiner on the Baldrige National Board and judge for the Colorado State quality program.

We’ll have more highlights from the Quality Symposium later this week.

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