Tuesday, January 18, 2011

State of Quality Reflects Strong Improvements, Satisfaction

January 18, 2011

The State of Quality is the first installment in The State of Long Term and Post-Acute Care. Today’s statement features milestones in patients’ medical conditions, consumer satisfaction, and the commitment to quality by skilled nursing and rehabilitation facilities across America.  Among the highlights:

•    The Centers for Medicare and Medicaid Services (CMS) confirms that nursing homes made measurable quality improvements in 16 of 26 quality indicators between 2000 and 2009, with positive trends continuing in 2010.

•    An 85 percent satisfaction rate among consumers in 2010 indicates that facilities have been utilizing quality improvement programs more broadly, resulting in improved quality of life for residents.

•    In 2010, more than 500 skilled nursing and rehabilitation facilities were recognized for their unique and ongoing commitment to quality improvement, which is a sizable increase from the 15 facilities recognized the first year AHCA introduced the Quality Awards program in 1996.

Get the full picture in today’s statement. What is the state of quality at your facility or in your state? Share your story with us in the comments section.

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